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Career Pathway

How to become a Business Analyst

Build the practical process, data, reporting and stakeholder skills used to understand business needs and turn them into clear requirements and workable solutions.

Career snapshot

1 Map business processes and identify improvement areas
2 Gather and document requirements from stakeholders
3 Analyse data to support decisions and recommendations
4 Help teams move from business need to practical solution
Role overview

What does a Business Analyst do?

A Business Analyst helps organisations understand problems, improve processes and define requirements for better systems, workflows or decisions. They often work between business teams and technical teams, translating needs into clear actions.

The role can involve process mapping, stakeholder interviews, data analysis, reporting, documentation, testing support and change planning. A good Business Analyst can listen carefully, ask the right questions and turn complexity into something people can act on.

Visio Process maps, diagrams and workflow documentation
Excel Analysis, lists, reports and structured data checks
Power BI Dashboards, insights and business reporting

Common responsibilities

  • Gather business requirements from stakeholders
  • Map current and future-state processes
  • Analyse business data and identify trends
  • Document workflows, rules and user needs
  • Support testing, rollout and change activities
  • Communicate clearly between business and technical teams
Skill areas

What to build for this pathway

Focus on the skills that help you understand business problems, document requirements and support practical change.

Requirements gathering

Learn how to ask clear questions, identify user needs and turn stakeholder feedback into structured requirements.

Process mapping

Visualise how work happens now and how it could be improved using diagrams, workflows and process documentation.

Data analysis

Use Excel, SQL and Power BI to explore data, validate assumptions and support recommendations with evidence.

Automation thinking

Understand where repetitive manual steps could be improved with better workflows, systems or automation.

Suggested learning path

A practical way to build towards the role

Build from analysis and documentation into reporting, data access and process automation awareness.

1

Start with Excel analysis

Build confidence working with lists, tables, formulas, charts and business data. Excel is useful for early analysis, validation and reporting tasks.

2

Learn process mapping

Use Visio to document workflows, process maps and diagrams so stakeholders can clearly understand how work is done.

3

Add reporting and data skills

Use Power BI for dashboarding and SQL for direct data access when your analysis needs to go beyond spreadsheets.

4

Understand workflow improvement

Use Power Automate knowledge to identify where manual approvals, notifications or repeated process steps could be streamlined.

Start building Business Analyst skills

Start with Excel and Visio, then add Power BI, SQL and Power Automate as your business analysis work becomes more data and workflow focused.

FAQs

Business Analyst career FAQs

Helpful answers for learners exploring business analysis as a career pathway.

What does a Business Analyst do?

A Business Analyst helps organisations understand business needs, document requirements, map processes and support improvements to systems, workflows or decisions.

Is Excel useful for Business Analysts?

Yes. Excel is useful for analysing data, building structured lists, checking assumptions, preparing reports and organising business information.

Is Visio useful for Business Analysts?

Yes. Visio is useful for creating process maps, flowcharts, diagrams and documentation that help teams understand business workflows.

Do Business Analysts need Power BI or SQL?

Not every role requires Power BI or SQL, but both are useful when business analysis work involves dashboards, reporting, structured data or evidence-based recommendations.

Where should I start?

Start with Excel for data analysis and Visio for process mapping. Add Power BI, SQL and Power Automate as your role becomes more reporting, data or workflow focused.

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