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Billing & Bookings
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Nexacu provides instructor-led Microsoft, Data Analytics, AI, Power Platform, Adobe and Professional Development training across Australia. Courses can be attended in centrally located training rooms, remotely online or delivered at your workplace.
Course areas include Power BI, Excel, Word, PowerPoint, Visio, Project, Microsoft 365, Power Apps, Power Automate, SharePoint, Python, SQL, R Programming, Adobe Acrobat, ChatGPT and more.
Students need to log in to the student portal to access course materials and e-books. Materials and e-books are available online. Bookings must be paid in full before materials, e-books and certificates are permanently released.
Students and billing contacts can also order printed manuals for an additional fee.
Courses are delivered by experienced training professionals who combine clear communication skills with commercial experience. At the end of each training day, students are asked to review the trainer and course to help maintain high levels of student satisfaction.
Yes. Nexacu courses can be attended remotely online using Microsoft Teams. Many courses run using a hybrid format, with some students attending in person and others joining remotely.
Nexacu focuses on creating a practical, supportive learning environment. Courses may be delivered in class, remotely or in a hybrid format using Microsoft Teams, depending on the course and schedule.
Nexacu courses generally run from 9:00 am to 4:00 pm, with an hour lunch break at noon. Your booking confirmation email will include full course details. Check the time zone for your selected session, especially for remote training.
Class sizes are generally capped at 10 to 12 participants, with an average class size of around 5 to 7. For group training, numbers may vary, but Nexacu generally recommends no more than 12 participants to support a more personalised learning experience.
Nexacu training is generally conducted on Windows PCs in our campuses. For most Microsoft Office courses there are only minor differences between Windows and Mac, such as keyboard shortcuts and interface details.
Some courses can only be delivered effectively using Windows. These include Power BI, Excel Expert, Excel VBA, Microsoft Project and Excel Analysis and Dashboards. Key modules in those courses may not be accessible to Mac users.
Nexacu courses are generally delivered using the latest version of the program on a Microsoft 365 subscription. If you need information about different versions of a program, ask the team or your trainer for guidance.
Nexacu campuses are equipped with computers for training, so you do not need to bring your own device for in-class training. You may bring your personal laptop if you prefer, but you must ensure the relevant software is installed, licensed and able to download and unzip files.
You may also bring a USB if you want to save a copy of course files at the end of training.
Tea, coffee and water are provided, but lunch is not catered. Nexacu centres are located in CBD areas with nearby eateries.
Nexacu courses satisfy CPD requirements for many professions. As a general guide, each full-day Nexacu course constitutes 6 hours of CPD, and a 2-day course constitutes 12 hours of CPD.
Nexacu venues are centrally located. Parking information is generally included in final confirmation emails, and city-specific course pages may include more venue information.
Every attendee earns a certificate upon completion of the course. Students need to download their certificate directly from the student portal.
A student contact can use the portal to:
- Edit a booking date or city, including between remote and in-person sessions.
- Access course materials, e-books and certificates.
- Order printed manuals.
You may reschedule free of charge if your request is made more than 6 weeks before the course date. Reschedules within 6 weeks of the course date will incur a $50 transfer fee, excluding GST. Cancellations may also attract penalties as outlined in Nexacu’s Booking Policy.
Review the Terms and Conditions and Booking Policy before confirming your booking.
Training credits are valid for 8 months from the original booking date. If you have already rescheduled once, you must select and attend a new date within 4 months of that first reschedule or before the 8-month expiry, whichever comes first.
Yes. In step 1 of the booking process, select “Add Courses” to book multiple courses on one invoice. If you have issues with the booking process, contact Nexacu on 1300 886 190.
Yes. Booking online is the easiest way to reserve a seat. Payment is not required at the time of booking, although you can pay via a number of methods to secure a place. Training places are confirmed once payment has been received.
An invoice containing full payment details is issued after online booking. You can also book by phone on 1300 886 190.
The traffic light colour shows the course status:
- Green: Course has been scheduled but not yet confirmed.
- Yellow: Course is confirmed to run and a trainer has been allocated.
- Orange: Course is confirmed and has limited seats available.
- Purple: No seats are available for the course.
Training pricing differs from course to course. Course prices are listed on the website and are inclusive of GST when booked in AUD. For group training, contact Nexacu for a quote.
Nexacu accepts payment through several methods:
- Credit card at the time of booking, including major cards and American Express.
- EFT after booking and at least 1 day before training commences. Bank details are provided on the invoice.
- Secure online payment after booking.
- Payment over the phone on 1300 886 190.
Yes. If your request is made more than 6 weeks before the course date, you may reschedule free of charge. Reschedules within 6 weeks of the course date will incur a $50 transfer fee, excluding GST. Cancellations may also attract penalties under the Booking Policy.
Yes. Nexacu instructors are experienced in conducting group training sessions. For advice about group training, call 1300 886 190 or contact Nexacu.
In step 1 of the booking process, if a course is flagged amber, the remaining number of seats will be displayed. If you want to book a larger group or need help with the booking process, contact Nexacu.
Yes, Nexacu accepts American Express. A standard card surcharge applies to all card payments in line with the payment policy.
Every attendee should receive a booking email and invoice within 5 minutes of booking online. If you have not received your booking email or invoice by the next business day, check your junk mail before contacting Nexacu.
You can share your billing profile with a colleague if they do not already have a billing profile. Log in to your billing profile, go to your details section, select “Organisation Contacts”, then choose “Invite User”. If the invited user does not have a billing profile, they will receive an invitation to log in with a first-time password reset.
A billing contact can use the portal to:
- Edit student booking names, emails, dates and cities, including between remote and in-person sessions.
- Approve quotes and preserve previously entered course selection information.
- Provide workplace booking details such as training address, arrival instructions and requirements.
- Pay invoices by credit card and view past paid invoices.
- Enter credit for courses and receive a tax invoice.
- Generate attendance certificates for students who have attended and paid.
- Order printed manuals.
Yes. Nexacu can customise training solutions depending on your goals, budget, location and schedule. Customised training can be useful for workplace teams, software rollouts and organisations with specific learning outcomes.
Course frequency is scheduled to match demand. Some high-demand courses run more frequently so Nexacu can meet customer expectations and provide more available dates.
Yes. Nexacu provides onsite training for clients who cannot access a public training course or prefer an in-house training solution. Contact Nexacu on 1300 886 190 to discuss onsite training.
Yes. Nexacu staff work with individuals and organisations to identify training needs and recommend suitable courses. You can also complete Nexacu’s online skills tests to help identify the right course level.
Nexacu continues to develop new end-user courses nationally and update existing courses to reflect the pace of change in the products we train in. Trainers regularly participate in internal development activities for new courses in the delivery pipeline.
Nexacu is a provider of Microsoft, Data, AI, Adobe and workplace training in Australia. Nexacu became part of Lumify Group in October 2022, connecting Nexacu’s end-user training capability with broader corporate ICT and digital skills training.
Excel Consulting Solutions Pty Ltd trading as Nexacu has ABN 88 600 429 212.
Nexacu training centres are centrally located and accessible. Training centres are located in Sydney, Melbourne, Brisbane, Adelaide, Parramatta, Perth and Canberra. Nexacu also provides remote and onsite training nationally.
Nexacu is often looking for qualified and experienced trainers. If you believe you have the required skills and expertise, send an expression of interest to the Nexacu team or visit the recruitment page.
Yes. Nexacu complies with stringent government procurement policies at federal, state and local levels. Nexacu has worked with many government agencies and holds public liability and professional indemnity insurance, along with other required insurances.
Previous billing or student contacts on public bookings, workplace bookings, online training bookings and quotes should have a portal profile. Billing contacts with profiles from Excel Consulting may need to reset their password when logging in to the Nexacu portal for the first time.
The email address entered may not match an existing profile. Make sure the email address entered was used as the billing or student contact on a public course booking, online course booking, workplace training booking or quote.
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Students and billing contacts can access materials, certificates, bookings, quotes, invoices and payment information through the relevant portal. For questions that cannot be resolved through the portal, contact the Nexacu team.
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