Assertiveness and confidence are essential skills for professional and personal success. This professional development course helps you communicate more effectively, set clear boundaries, and build the self-assurance needed to thrive in the workplace.

Through practical exercises and expert guidance, you’ll learn how to overcome self-doubt, handle criticism, and navigate challenging situations with confidence. This training is ideal for professionals looking to build presence and improve their influence at work.

By the end of this course, you will be able to:

  • Understand the importance of assertiveness and confidence
  • Apply techniques to express yourself clearly and respectfully
  • Build and maintain self-confidence in professional settings
  • Improve workplace communication and relationships

Prerequisite:

No prior experience required. A willingness to participate and develop personal and professional skills is essential.

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 8
201 Charlotte Street
Brisbane QLD 4000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 24/477 Pitt Street
Sydney
New South Wales 2000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 12A
45 William Street Melbourne VIC 3000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
NEW LOCATION
Level 2
221 London Circuit
Canberra ACT 2600

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 15
33 King William Street
Adelaide 5000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 7
553 Hay Street
Perth WA 6000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online

Upcoming Courses

Remote East

Brisbane

Sydney

Melbourne

Canberra

Adelaide

Perth

Remote West

Remote East

We currently have no public courses scheduled. Please contact us to register your interest.

Brisbane
Date
Course
City
Status
Tue 26 Aug 25
Tue
26
Aug
Assertiveness & Confidence
Brisbane
Status: Scheduled
Scheduled
Thu 16 Oct 25
Thu
16
Oct
Assertiveness & Confidence
Brisbane
Status: Scheduled
Scheduled
Mon 15 Dec 25
Mon
15
Dec
Assertiveness & Confidence
Brisbane
Status: Scheduled
Scheduled
Sydney

We currently have no public courses scheduled. Please contact us to register your interest.

Melbourne

We currently have no public courses scheduled. Please contact us to register your interest.

Canberra

We currently have no public courses scheduled. Please contact us to register your interest.

Adelaide

We currently have no public courses scheduled. Please contact us to register your interest.

Perth
Date
Course
City
Status
Thu 27 Nov 25
Thu
27
Nov
Assertiveness & Confidence
Perth
Status: Scheduled
Scheduled
Remote West
Date
Course
City
Status
Thu 27 Nov 25
Thu
27
Nov
Assertiveness & Confidence
Remote West
Status: Scheduled
Scheduled
Scheduled
Taking enrollments.
Confirmed
Taking enrollments.
Few Seats left
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Assertiveness & Confidence Course Content

Expand All | Collapse All

Introduction to Assertiveness and Confidence

Definitions and key concepts

The relationship between assertiveness and confidence

Benefits of being assertive and confident

Communication Techniques

Assertive communication skills

Saying "no" effectively

Handling criticism and feedback

Building Self-Confidence

Self-esteem vs. self-confidence

Overcoming self-doubt and negative thoughts

Setting and achieving personal goals

Assertiveness in the Workplace

Navigating workplace dynamics

Assertive behaviour in meetings and presentations

Dealing with difficult colleagues and situations

Practical Exercises and Role-Playing

Real-life scenarios and role-playing

Confidence-building activities

Group discussions and feedback

Frequently Asked Questions

Is this course suitable for introverts?

Yes, the course is designed to help individuals of all personality types build confidence and assertiveness.

Will there be practical exercises during the course?

Yes, the course includes role-playing and practical exercises to help you practice and apply the skills learned.

Can this course help me in personal as well as professional situations?

Absolutely, the skills taught are applicable to both personal and professional interactions.

How long is the course?

The course duration is typically one day.

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 8
201 Charlotte Street
Brisbane QLD 4000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 24/477 Pitt Street
Sydney
New South Wales 2000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 12A
45 William Street Melbourne VIC 3000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
NEW LOCATION
Level 2
221 London Circuit
Canberra ACT 2600

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 15
33 King William Street
Adelaide 5000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Address
Level 7
553 Hay Street
Perth WA 6000

Course Details

Download Course PDF
Price
$506 $560
Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online

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Locations In-Person & Online

Find the nearest location and date that works for you

Locations In-Person & Online

Find the nearest location and date that works for you

Related Training Courses

Course Icon Achieving Leadership and Success

Strengthen leadership and communication skills with this training. Build self-awareness and inspire high-performing teams.

download course pdf
Price: $1,003 $1,110
Course Icon Anger Management / Negotiation Skills

Learn to manage conflict and negotiate with confidence. Gain practical skills for staying calm under pressure.

download course pdf
Price: $506 $560
Course Icon Building Resilience

Learn resilience techniques to handle stress and recover faster. Build emotional strength and adaptability.

download course pdf
Price: $506 $560
Course Icon Coaching and Mentoring Skills

Unlock coaching and mentoring skills to guide, support and grow your team for long-term success.

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Price: $506 $560
Course Icon Communications, Challenging Interactions

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download course pdf
Price: $506 $560
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Deliver quality client service with clear, confident communication and exceed client expectations.

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Price: $506 $560
Course Icon Critical Thinking and Problem Solving

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Price: $506 $560
Course Icon Diversity in the Workplace

Promote diversity and inclusivity with training to manage cultural differences and improve teamwork.

download course pdf
Price: $506 $560
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Adapt to change with confidence. Learn practical skills for navigating workplace transitions effectively.

download course pdf
Price: $506 $560
Course Icon Managing the Virtual Workplace

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download course pdf
Price: $506 $560
Course Icon Growing Emotional Intelligence

Enhance emotional intelligence to build better relationships and improve workplace wellbeing.

download course pdf
Price: $506 $560
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download course pdf
Price: $365 $410
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download course pdf
Price: $506 $560
Course Icon Practical Project Management

Gain practical project management skills to plan, execute, and deliver projects successfully.

download course pdf
Price: $506 $560
Course Icon Presentation Skills & Public Speaking

Build confidence and deliver engaging, professional presentations that captivate your audience.

download course pdf
Price: $506 $560
Course Icon Respect Equity and Diversity

Promote an inclusive workplace with training in respect, equity, diversity, and anti-discrimination.

download course pdf
Price: $365 $410
Course Icon Resume Writing & Interview Skills

Craft a standout resume and sharpen interview skills to secure your next career opportunity.

download course pdf
Price: $506 $560
Course Icon Team Leadership, Management and Development

Develop leadership skills to manage teams effectively and drive workplace performance.

download course pdf
Price: $506 $560
Course Icon Stress Management – Navigating Workplace Challenges

Learn stress management techniques to maintain focus, productivity, and workplace wellbeing.

download course pdf
Price: $365 $410
Course Icon Time Management Intensive

Prioritise tasks and boost productivity with proven time management strategies and tools.

download course pdf
Price: $506 $560
Course Icon Train The Trainer

Learn how to deliver effective group training with confidence and engage your audience.

download course pdf
Price: $506 $560
Course Icon Write Effective Business Documents

Improve your business writing skills to create clear, concise emails, reports, and proposals.

download course pdf
Price: $506 $560
Course Icon Managing Difficult Conversations

Develop strategies to handle tough workplace conversations confidently and professionally.

download course pdf
Price: $506 $560
Course Icon Dealing with Difficult People

Learn techniques to manage challenging personalities and resolve workplace conflicts.

download course pdf
Price: $506 $560
Course Icon Customer Service Training

Deliver exceptional customer service, improve communication, and build long-term client loyalty.

download course pdf
Price: $506 $560

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Locations In-Person & Online

Find the nearest location and date that works for you

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