This course teaches how to use the “SMART” approach to devise appropriate annual performance objectives. Learn effective coaching techniques, monitor performance, and provide objective and constructive feedback. Through role plays, case studies, and activities, participants will enhance their ability to manage staff performance confidently and effectively.

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Live Online

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 8
201 Charlotte Street
Brisbane QLD 4000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 24/477 Pitt Street
Sydney
New South Wales 2000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 12A
45 William Street Melbourne VIC 3000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
NEW LOCATION
Level 2
221 London Circuit
Canberra ACT 2600

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 15
33 King William Street
Adelaide 5000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 7
553 Hay Street
Perth WA 6000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Live Online

Upcoming Courses

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Performance Management Course Content

Expand All | Collapse All

Introduction to Performance Management

Definition and importance of performance management

Key components of an effective performance management system

The role of performance management in organisational success

Setting SMART Objectives

Understanding the SMART criteria

Techniques for setting clear and achievable goals

Aligning individual objectives with organisational goals

Effective Coaching Techniques

The role of coaching in performance management

Building trust and rapport with employees

Techniques for providing constructive feedback

Monitoring Performance

Methods for tracking and measuring performance

Identifying performance gaps and addressing them

Continuous improvement and development plans

Giving and Receiving Feedback

Techniques for delivering feedback constructively

Receiving feedback with an open mind

Handling difficult conversations

Handling Challenging Situations

Strategies for managing underperformance

Conflict resolution in performance management

Legal and ethical considerations

Practical Exercises and Role-Playing

Role-playing feedback sessions

Group exercises on setting SMART objectives

Case studies on handling challenging situations

Frequently Asked Questions

Do I need any prior experience to attend this course?

No, the course is suitable for individuals at all levels, including those new to performance management.

Will I receive a certificate upon completion?

Yes, participants will receive a certificate of completion.

How interactive is the course?

The course includes interactive elements such as practical exercises, role-playing, and group discussions.

Can I apply the skills learned in this course immediately?

Yes, the techniques and skills taught can be applied immediately in your role.

Are there any online resources provided?

Yes, participants will have access to online resources and materials for further learning.

Can this course help improve team performance?

Yes, effective performance management can significantly enhance team performance and development.

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Live Online

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 8
201 Charlotte Street
Brisbane QLD 4000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
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Delivery
Instructor-led training
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Level 24/477 Pitt Street
Sydney
New South Wales 2000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
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Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
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CPD Hours
3 hours
Delivery
Instructor-led training
Address
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45 William Street Melbourne VIC 3000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
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Delivery
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221 London Circuit
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Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
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Address
Level 15
33 King William Street
Adelaide 5000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Time
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
Training Computer
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Address
Level 7
553 Hay Street
Perth WA 6000

Course Details

Download Course PDF
Price
$365 $410
Duration
3 hours
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
3 hours
Delivery
Instructor-led training
Live Online

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